Effective Date: June 29, 2025
Business Name: Glowtique
Website: www.glowtique.co.za
1. Return Window:
Returns accepted within 7 days of delivery, if item is unused, in original packaging, and in saleable condition.
2. Non-Returnable Items:
- Perishable goods
- Opened or used cosmetics/health products
- Clearance or sale items
3. How to Return:
Email us at info@glowtique.co.za with your order number and reason for return. We will guide you through the return process.
4. Refunds:
Once we receive and inspect your returned item, we will notify you. Approved refunds are processed within 5–10 business days.
5. Return Shipping:
Customers are responsible for return shipping unless the item was defective or incorrect.